Emporium Solution Limited

Digitally connected with valuable information everywhere.

Always Connected Digitally & Spiritually

Our Support with You 24 Hours

Our marriage consulting service is ideal destination to find your partner at your own pace. You can communicate with each other by short message service. Also we organize many parties hosting from small group to over 100 members.

Company Info

Headquartered in Hong Kong, Emporium Solution Limited provides the various services
for those who wants to get married and looks for a partner in Hong Kong, and worldwide population.
The core business model has evolved over the past decade from Short Messaging Service Technology
to the current Social Networking Service (SNS) technology which allows even busy members
to find a partner by area, age or other conditions, send and receive messages from PC & Mobile.

Of course Emporium Solution supports members to arrange a marriage,
including but not limited to holding parties, advising about marriage meeting.

Company Name
Emporium Solution Limited
Corporate Website
www.emporiumsolution.com
Established
2011
Address
Unit 1604, 16/F, Port 33, 33 Tseuk Luk Street, Kowloon, Hong Kong
Main Email
info@emporiumsolution.com
Main Business
Operation of Marriage Consulting Service

Customer Service

It is very important for us to know that our customers have the highest quality of experience with our various services. Your feedback and questions are our at most priority. Please use the following email address to send us your message. Our customer support specialists will respond to you within 24 business hours.

e-mail: info@emporiumsolution.com

Please write the following information in the email when you contact our customer support.

  • Receipt Number of Last Credit Purchase
  • Your Name
  • Your Telephone Number
  • Your Email
  • Your Question or Reason you are contacting us for

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Service

Best Partner For You!

You can choose your best style of looking for a life partner as follows:

  • Introductory meeting on a one-to-one basis with the staff member
  • Casual party at a dining bar like drinking with your friends
  • Large party having some game with other participants, which can enable you to communicate with them easily

Emporium Solution helps you in finding your best partner!

We also have useful seminars. Necessary manners for introductory meeting and match-making party, technique for email and chatting, points to consider when you choose your partner, and so on.
Topics of the seminars can help you not only in looking for your partner, but communicating with your colleagues and friends.

Whenever You Like : From Your PC and Smartphone!

We can introduce a person who matches your request searching by area, age, height, educational background,
job category, annual income and so on.
Also you can search diaries which enable you to know the personality and the lifestyle of the person,
and to find topics for communication with them.
When you are interested in someone at parties and events, you can search their profile at once.

If you are interested in someone, you can send a message to them without telling them your private email address.
Of course, you can contact other persons you have already met at our parties.
After confirming a chemistry each other, ask him/her to go out with you!
Your adviser also suppports you in any time.

After the customer provide information and our staff will contact customer for follow up action.

Enjoy Cool Japan!

As a new business of Emporium Solution, we offer a new website doredemo.com for general goods from various suppliers!

To get Japanese merchandise from traditional crafts to every day sundries easily, doredemo.com will help you! We have a wide range of lifestyle goods to enjoy life, especially products unique to Japan, from seasonal sale items to goods that can be used for all seasons.

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Privacy Policy

Our Commitment To Privacy

An individual's privacy is important to us and this notice is provided to protect your privacy.
It explains our online information practices and the choices made in the way your information is collected and used.
This notice appears on our homepage, and at every point where personally identifiable information may be requested.

The Information We Collect

The following is the personal information that will be collected:

  • Date/Time
  • Name
  • Email address
  • Phone number
  • Credit Card Information

The Way We Use Information

The information collected at the time of order is only used with necessary parties to complete the order.
The personal information provided is not shared with any third parties not directly related to the completion of a credit card transaction.
Return email addresses are used to answer any email we receive.
Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Refund Policy

Cooling-Off

An application / subscription can be cancelled within 8 days from the contract with full-amount refund.
Monthly charge cannot be refunded.
In order to obtain a refund or exchange, please provide your correct e-mail/mailing address to us.
We will not be liable for claims of non-receipt of communication that was a direct result of an incorrect e-mail/mailing address provided to us.
The customer is responsible for providing a correct/valid e-mail address.

Fraudulent Credit Card Charge(s) or Fraudulent Claims

All requests to reverse and/or negate charges are investigated by our Technical and Legal Departments.
If a fraudulent claim of unauthorized card usage is made, we reserves the right to report this activity to the customer's bank.
This report may result in cancellation of card services, have a negative impact with credit reporting agencies and/or create possible criminal charges that can be filed against the customer.

Emporium Solution Limited reserves the right to modify this Refund Policy at its discretion and/or in any case where it believes a customer is abusing the Refund Policy.
Any such revision or change will be binding and effective immediately after the revised Refund Policy is posted on Emporium Solution Web sites.
The customer agrees to periodically review the Web sites, including the current version of the Refund Policy.

Security Guarantee

All processed transactions with Emporium Solution Limited's are covered by our security guarantee:

  1. The secure server software encrypts all of your personal information so that it cannot be read as the information travels over the Internet.
  2. In the event of unauthorized use of your credit card, most banks either cover all the charges that result from the unauthorized use or may limit your liability to just $50.
  3. All online transactions at our web sites are handled with industry-standard 128 bit SSL encryption technology provided by Thawte.
    When you enteryour sensitive information into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Emporium Solution Limited is certified for PCI (Payment Card Industry) Standard by AmbironTrustwave, the card association certified vendor of data security program listed below.

  • American Express DSOP (Data Security Operating Policy)
  • Discover DISC (Discover Information Security and Compliance)
  • MasterCard SDP (Site Data Protection)
  • Visa AIS (Account Information Security)
  • Visa USA CISP (Cardholder Information Security Program)

Terms And Conditions

Terms of Service:

(1) Emporium Solution will provide you with the products and services that you purchase from us. You agree to purchase and use these products and services on these terms and conditions as may be amended from time to time.

(2) Our agreement will commence on the earlier of the date that we accept your application for the provision of any of the products and services, either by notifying you or by providing you with access to those products and services or;
(a) the date you start using any of the products and services. We may refuse your application in our complete discretion.

(3) Our agreement will continue unless you stop using the services more than 6 months, or until this agreement is terminated in accordance with these terms and conditions.

(4) We reserve the right to require offline verification of your identity or authority.

Customer obligation to Emporium Solution

(1) In return for us providing these products and services to you, you must pay us the relevant fees, charges and costs selected by you.

(2) Records held and logging procedures adopted by us in relation to usage by or provision of your products and services are prima facie evidence that you have used or ordered that product and service as indicated.

(3) You must pay any taxes, duties, stamp duties, imposts, levies or government charges relating to this agreement or the supply or usage of the Services or Products.

(4) In any case we find your transaction is possible fraud, we will terminate your all access rights including any additional transactions in the future.

(5) You are responsible for the cost of any telephone calls you make to access the Products or Services.

Your use of our products or services

(1) You agree that you will use the products and services in a responsible manner. In particular, you warrant to us that when using the products or services, or providing information to us in relation to the products or services, you will not, nor will you allow others to;

(a) distribute, publish, or provide any material that is defamatory, harassing, obscene or illegal under any applicable law, rule, regulation, standard or code of practice;

(b) distribute, or provide use of material that you have no right to distribute, use, or provide (for example, a third person's intellectual property rights);

(c) cause a nuisance to any person or incite violence or racial hatred or facilitate prostitution or paedophilia;

(d) commit a crime or facilitate the committing of a crime;

(e) engage in any activity which is in breach of, or fail to comply with, any applicable law, rule, regulation, standard or code of practice;

(f) engage in or fail to engage in any activity in a manner which will expose us to any liability; (j) fail to comply with any rules imposed by any third party whose content or services you are accessing or using, or any policy adopted by us;

(k) use the Products or Services, or invite or direct persons to use the Products or Services, to access any content which it is illegal to publish;

(l) invade the privacy of others or alter the messages of others;

(m) engage in misleading or deceptive conduct or fraud of any kind;

(n) fail to clearly identify any material which is advertising or adult only material so that third persons can determine whether to access that material or not;

(o) fail to maintain the security and confidentiality of any accounts, identifiers or passwords provided to you to enable you to use the products or services, and you must change your account, identifier or password immediately on request to do so from us;

(p) cause or help to cause the security or integrity of any products or services or other linked computer systems or sites to be compromised whether by way of hacking, virus introduction or in any other way.

Our rights

(1) We may, at any time and in our absolute discretion, suspend or disconnect your access to the products or services, and monitor or intercept your use of the products or services, including without limitation any messages you send or receive or data you store or access using those products or services if we have reasonable cause to do so.

(2) We may delete that data stored using the Products or Services, in our absolute discretion, if we consider that data to be inappropriate, illegal, offensive or otherwise in breach of any law, standard, regulation or code of practice.

(3) Without limiting clause 5(a) above, we may at any time, without notice, suspend your use or access to part or all of the Products or Services:

(4) for such time as is necessary for any maintenance determined by us to be necessary from time to time, and where possible, after giving you as much advance notice as is reasonably practicable in the circumstances;

(5) to reduce or prevent interference with our systems or the use of Products or Services by others; or

(6) if required to do so, as a result of a direction from any government or other authorities.

(7) You acknowledge that we may be obliged to provide assistance to law enforcement agencies in respect of your acquisition or use of the products and services and that you will not make any claim against us in relation to that assistance.